“So far, we’ve really gone back to basics. We’ve been looking into recruitment just to bring the focus back onto us as a company.” “Giving us that vision, the idea of where we can basically improve efficiency. We’ve got much bigger ambitions.” “We got to a certain place and at which point I wasn’t happy moving forwards, until we’re basically in terms of turnover I’ve got a proper grip on the profit margins and basically making everything more efficient .” “before the end of this year, I’d really like to see that I’ve closed all the gaps and next year we can absolutely smash it. Get operations manager in, really hammer out the marketing on the leads for boilers in particular.” -Simon Clark