trade group services terms
1. TGS Access & Services
Upon enrolment and payment of the Initial Payment, you receive immediate access to relative services to your package: Bronze, Silver or Gold
- Trade Recruit
- Trade Design
- Trade Social
- TM CRM AI
- We Scale Trade
We may update or modify the programme structure, format or delivery methods at any time to improve the experience.
2. Contract Length & Commitment
Contract term (12 or 36 months) is selected on the Order Form.
This is a fixed-term, fixed-value contract.
You agree to pay the full contract value regardless of attendance, usage or results.
3. Payments
All payments, including the Initial Payment, are non-refundable.
You must ensure funds are available for each scheduled payment.
Agreements with finance providers do not replace or cancel your obligations under this contract.
4. Finance Providers
Cancelling or reversing payments with a finance provider does not cancel this contract.
We may take appropriate steps if finance arrangements are interrupted.
5. Payment Terms & Managing Overdue Balances
We understand that delays can happen. If a payment is missed, we will always try to contact you and work with you to get things back on track.
If any payment is more than 7 days overdue, reasonable late fees may apply, and we will always notify you in advance.
If any payment is more than 30 days overdue, the remaining balance for the full contract term may become payable. We will always discuss the available options with you.
Access to the services may be temporarily paused until payments are brought up to date.
Payment Support Plans:
- If needed, we can explore temporary payment arrangements.
- Support plans are discretionary
- Interest may apply on extended schedules
- Support arrangements do not reduce or cancel the contract value
We aim to support all customers who communicate proactively.
6. Termination
Trade Mastermind may pause or terminate access if you:
- Fail to pay
- Breach these Terms
- Misuse intellectual property
- Behave abusively
- Violate system rules
Termination does not cancel your obligation to pay the full contract value.
7. Hierarchy & Enforcement
These clauses form part of the Master Contract and TGS Terms & Conditions.
In the event of any inconsistency between sales materials, verbal representations, order forms, price schedules or summaries, these Terms shall prevail.
All automatic renewals, subscriptions and ongoing fees authorised under this Agreement constitute the Client’s express consent to recurring payments.
8. Nature of Services & No Ownership Rights
All services provided by Trade Mastermind Ltd are supplied strictly on a service and access basis only, including access to any website and CRM provided as part of the services, which are made available to the Client on a leased and non-ownership basis only.
No ownership, perpetual rights, guaranteed availability, or vested rights in any platform, system, programme, CRM, website, content, materials, or services are granted to the Client at any time, whether during or after the term of engagement.
All programmes, platforms, systems, including any website and CRM, content and delivery mechanisms remain under the sole control, ownership, and management of Trade Mastermind Ltd at all times.
9. Availability & Platform Continuity
Temporary outages, maintenance, upgrades, system changes or access limitations shall not constitute a breach of this Agreement and do not give rise to cancellation or refund rights.
10. System Rules
Do not share login details or misuse systems, tools or content.
11. Intellectual Property
12. Confidentiality
13. Monitoring, Compliance & System Oversight
Such monitoring does not reduce the Client’s obligations under confidentiality, conduct, or system rules.
14. Third-Party Platforms & External Systems
Any disruption caused by third-party platforms shall not relieve the Client of payment obligations under this Agreement.
15. Indemnity
(a) misuse of the Programme, systems or materials;
(b) breach of these Terms;
(c) unauthorised use or disclosure of intellectual property;
(d) unlawful or improper conduct by the Client.
16. Data, Materials & Access on Exit
No ongoing access, duplication, export or continued use of Trade Mastermind intellectual property is permitted following termination, save where expressly authorised.
17. Entire Agreement & Precedence
No variation or amendment shall be valid unless agreed in writing by Trade Mastermind Ltd.
18. General
We may assign this contract. You may not transfer it.
Email notices are deemed delivered.
English law applies.
Jurisdiction: England & Wales.
19. Contacting Us
TGS – Trade Mastermind Ltd
Brightfield Business Hub, Bakewell Road, Peterborough, PE2 6XU
Tel: 03300587100
Email: customerservice@trademastermind.co.uk


